What is Order Fulfilment and How it Helps Your Business

If you have been browsing our website long enough, you might have seen the term “order fulfilment” but how much do you really know about order fulfilment?

When running a business and engaging a third-party courier or a delivery service provider, it is highly important that you understand the entire process of delivery. That’s why we have a handy guide to order fulfilment where we will teach you the basics as well as elaborate how it benefits your business today.

What is Order Fulfilment?

First and foremost, the answer to the big question: what is order fulfilment?

In a nutshell, order fulfilment refers to the process from point of sales inquiry to the final delivery of products to a buying customer. It involves receiving, processing and delivering orders.

With the boom of E-commerce and online shopping, numerous platforms are engaging in third-party fulfilment providers to deliver their products in the most efficient manner. Not only does fulfilment allow you to reach your customers in less time, but it also reduces your shipping costs.

3 Key Reasons Why You Should Outsource Your Order Fulfilment

Keeping your customers satisfied in the age of E-commerce takes a lot more than just providing premium quality products. Unbeknownst to many, a lot of the responsibility lies on the shoulders of a reliable fulfilment company. Here are 3 ways outsourcing your order fulfilment maximises efficiency and enhances customer satisfaction.

Low Operational Costs

Engaging in a reputable order fulfilment company would enable you to gain a competitive advantage by helping you cut your cost per order shipped. Not only will you be able to reduce space and labour costs, but you can also cut on your transportation costs by engaging an order fulfilment company.

Reduce Waiting Time

Ask any E-commerce shopper what the worst part about online shopping is.

WAITING.

In spite of the appeal of online shopping, most shoppers hate the waiting part of it all. The biggest complaint most customers have with E-commerce platforms are long waiting times. Some have even left negative reviews because of it!

On the other hand, when you outsource your order fulfilment, you can ensure that your products reach your customers in a timely manner. Furthermore, you can also relieve the burden of delivery and delegate resources to other areas.

This brings us to our next point.

Efficient Allocation of Your Resources

Finally, outsourcing your products to an order fulfilment company would enable you to allocate labour and costs to other areas such as customer service and product design. In letting an order fulfilment company lighten the load, you could increase the efficiency of your business and operations management by delegating more efforts towards aspects that are equally relevant.

If you are looking for an order fulfilment company which offers reasonable and competitive rates, lightning speed delivery and efficient services, Roadbull is the company for you. Click here to view more.